We at MyKakaksTM (branding of AJS Maju Services Sdn. Bhd, ROC No: 1104811-M) respect your concerns about privacy, therefore we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”).
This Policy explains with respect to your personal information when you interact with us in person or via Web sites and mobile apps, including the types of personal information we collect, how we may use this information, and with whom we may share it.
1. Information collected by the Websites and Mobile apps
Our Website and mobile apps’ servers do not automatically recognize specific information about individual users on our Websites. In addition, our servers do not automatically record information regarding a User's e- mail address unless the User supplies it.
We collect information about Users during the registration process for certain parts of our sites. We use this to help diagnose problems with our server, and to administer our Websites.
The User-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to improve the content of our sites or used for our marketing purposes. It is not shared with other organizations for commercial purposes unless specifically stated herein.
2. Purpose of Personal Data collected
Personal Data that you provide to us voluntarily on our Websites and the other related channels may be processed and/or disclosed to our Vendors (as hereinafter defined) for the following purposes (collectively, "Purposes"):
- to manage, verify and complete transactions with you;
- to manage and verify your membership for our customer loyalty scheme (where applicable);
- to direct market our products and/or services to you;
- to develop, enhance, market and provide products and services to meet your needs;
- to process exchanges or refunds or rescheduling of service;
- to improve our services;
- to respond to your requests or complaints;
- to process your payment transactions;
- to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.
3. Use of Personal Data Collected
You agree that we may use your personal data where permitted by applicable law and for the following purposes:
- to verify your identity
- to manage and maintain your account or contract with us
- to notify you about benefits and changes to the services
- to provide and improve our services to you including fulfilling audit requirements, billing for services, and facilitating payments
- to carry out your instructions or to respond to any enquiries, complaints, comments or feedbacks that you have submit to us
- to protect or enforce our rights to recover any debt owing to us
- to compile information for analysis and in reports for relevant regulatory authorities
- to engage in business transactions in respect of services to be offered and provided to you
- to comply with any legal or regulatory obligations under the applicable laws and regulations
- to provide training for our staff
- to conduct marketing and information technology activities (for example, market research)
- to third parties with whom we have contracted to provide services to us (such as analysis on our behalf) for any of the purposes described above. Where we disclose your personal data to third parties we shall ensure that such data is used only to provide services to us
- for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
4. To Whom We Share Your Personal Data
As a part of providing you with our services, we may be required or need to disclose information about you to the following third parties:
- Federal or state government
- Law enforcement agencies
- Government agencies
- Our regulator
- Companies or organisations that act as our agents, contractors, service providers or professional consultant
- Companies or organisations that assist us in processing and/or otherwise fulfilling transactions and providing you with services that you have requested
- Our business associates and other parties for purposes that are related to the purpose of collecting and using your personal data
5. Incomplete data provided by Customers
Where indicated in our application or registration forms manually or electronically, it is obligatory to provide your personal data to us to enable us to process your application for our services. Should you fail to provide a complete and obligatory personal data, we may not be able to process your application or provide you with our services.
6. Your Rights to Access and Correct Your Personal Data
We can assist you to access and correct your personal data held by us. Where you wish to have access to your personal data in our possession, or where you are of the opinion that such personal data held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us via our email : [email protected]
7. How Long We Will Keep Your Personal Data
We will retain your personal data in compliance with this Policy with MyKakaksTM and AJS Maju Services Sdn. Bhd for the duration of your relationship with us, for such period as may be necessary to protect the interests of MyKakaksTM and AJS Maju Services Sdn. Bhd.
8. Your Consent
By submitting your personal data, you consent to the use of that personal data as set out in this Policy. If we change our Policy, we will publish the amended version on this page. But you can email or write to us to ask for a copy. Continued use of the service will signify that you agree to any such changes.
9. Our Contact Details
MyKakaksTM and AJS Maju Services Sdn. Bhd are committed to protecting your personal data. If you have questions or comments about MyKakaksTM and AJS Maju Services Sdn. Bhd, please contact us at [email protected] or 03- 8408 1519.
If you have any questions, comments or suggestions regarding this Policy, we would be glad to hear from you. Please contact us at [email protected] or 03- 8408 1519